General FAQs about Black Dahlia Products
Within the first 30 days after receiving your FIRST ORDER, if you are not satisfied with Black Dahlia products, call us at 1 (877) 342-4888 M-F 9am – 5pm PST. After hearing from you, we will provide you with a Return Authorization Number (RA#).
If you leave a message, we will respond within 24 hours with a RA#. In addition, we will also provide you a return address. After you receive this information, you may send us the unused portion of the product with the RA# to the return address. Please include both opened and/or unopened product.
After receiving the returned product, we will issue you a full refund to your payment method less shipping costs.
We ship orders via US Postal Service (USPS). We offer these two shipping options:
USPS First Class Mail (arrives in 1-5 days)
USPS Priority Mail (arrives in 1-3 days)
We process and ship all orders of stocked items within one business day. Shipping takes place Monday through Friday.
We ship orders by default with a tracking number. When we ship your items, we will also email you the tracking number. However, tracking numbers are activated within the USPS tracking system within 24-48 hours. In some cases, the tracking progress may not be updated until AFTER delivery. This situation is more likely to occur for Priority Mail shipments.
If you have questions, check with us for the status of your shipment. When doing so, please include your order number for reference.
We ship to most states in the United States. However, we currently do not ship internationally.
We work closely with US hemp farmers in accordance with the US 2014 Farm Bill. Moreover, we manufacture our products in the USA in a cGMP compliant facility. As such, we are proud to maintain the highest quality for our products.
Black Dahlia CBD Oral Spray
Quality and Testing
We rigorously test our hemp CBD oil in leading third-party laboratories in accordance with the 2014 Farm Bill. In addition, we test to ensure no solvents, pesticides, or microbiological contaminants. Importantly, we also test to confirm that our hemp CBD oil has no detectable levels of THC. Finally, we test to quantify the levels of phyto-cannabinoids including CBD.
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