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General FAQs about Black Dahlia Products

What is your return policy?

Within the first 30 days after receiving your FIRST ORDER, if you are not satisfied with Black Dahlia products, call us at 1 (877) 342-4888 M-F 9am – 5pm PST. After hearing from you, we will provide you with a Return Authorization Number (RA#).

If you leave a message, we will respond within 24 hours with a RA#. In addition, we will also provide you a return address. After you receive this information, you may send us the unused portion of the product with the RA# to the return address.  Please include both opened and/or unopened product.

After receiving the returned product, we will issue you a full refund to your payment method less shipping costs.

What are the shipping options and where do you deliver?

We ship orders via US Postal Service (USPS).  We offer these two shipping options:

USPS First Class Mail (arrives in 1-5 days)
USPS Priority Mail (arrives in 1-3 days)

We process and ship all orders of stocked items within one business day. Shipping takes place Monday through Friday.

We ship orders by default with a tracking number. When we ship your items, we will also email you the tracking number. However, tracking numbers are activated within the USPS tracking system within 24-48 hours. In some cases, the tracking progress may not be updated until AFTER delivery. This situation is more likely to occur for Priority Mail shipments.

If you have questions, check with us for the status of your shipment.  When doing so, please include your order number for reference.

We ship to most states in the United States. However, we currently do not ship internationally.

Where are your products made?

We work closely with US hemp farmers in accordance with the US 2014 Farm Bill. Moreover, we manufacture our products in the USA in a cGMP compliant facility. As such, we are proud to maintain the highest quality for our products.

Black Dahlia CBD Oral Spray

Why did you choose these natural ingredients?
  • Medium-Chain Triglycerides (MCTs): we use 100% certified MCT derived from coconuts.  MCTs have wide-ranging benefits, such a providing fuel for the brain and body.  Moreover, the body easily digests and absorbs MCTs (Martena 2006).
  • Sorbitol: Sorbitol is a naturally occurring sweet ingredient found in many fruits, berries, and vegetables, including apples and pears. Furthermore, the human body produces sorbitol as part of natural metabolism. In 1872, sorbitol was first discovered in the fresh juice of mountain ash berries. In its natural state, sorbitol appears as a white crystalline powder.  Because it has a low glycemic index, people frequently use sorbitol as a sugar substitute.
  • Lecithin: Lecithin is a natural mixture of phospholipids.  Phospholipids are natural substances that are essential to life. They are present in every cell in the body and help maintain membrane integrity of cells. In addition, phospholipids help regulate biological pathways, including cellular communication and synthesis of the neuro-transmitter acetylcholine. Also research shows that phospholipids reduce inflammation and lower cholesterol in certain patients (Küllenberg 2012). Phospholipids have good emulsifying properties that helps stabilize emulsions (Singh 2017). Finally, we only use lecithin that is derived from non-GMO soybeans.
  • Tocopherol: Tocopherol is a form of Vitamin E typically derived from vegetable oils. It has antioxidant properties and helps guard against oxidation. In addition, our tocopherol is from sunflower seed oil and non-GMO soybeans.
Will I fail a drug test if I use your products?
  • Black Dahlia products are THC-free.
  • Most marijuana drug screens detect THC (tetrahydrocannabinol) and its primary metabolite. Therefore, using THC-free products will not cause you to fail a drug test for marijuana. THC is the psychoactive compound found in marijuana.  After consumption, the body breaks down THC into metabolites. THC’s primary metabolite is 11-nor-carboxy -Δ9-THC (THC-COOH).
  • CBD (cannabidiol) is one of the main phyto-cannabinoids found in our full-spectrum hemp oil.  As of 2018, CBD is no longer prohibited by WADA (World Anti-Doping Agency) (WADA 2018). If you are an athlete, please check with your Anti-Doping Organization before consuming any supplements.

Quality and Testing

Is your hemp oil tested?

We rigorously test our hemp CBD oil in leading third-party laboratories in accordance with the 2014 Farm Bill. In addition, we test to ensure no solvents, pesticides, or microbiological contaminants. Importantly, we also test to confirm that our hemp CBD oil has no detectable levels of THC.  Finally, we test to quantify the levels of phyto-cannabinoids including CBD.

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